Security & Facility Services
The first company to call back wins the candidate.
High-volume field and telesales hiring across hundreds of client sites used to mean a recruitment call centre. Orbio makes contact in minutes, at any hour, for every applicant in every region you cover.
21 days
cut to under a week
~100%
contact rate
Every team
and every region, on one platform
Call back first, every time
Minutes from applying
First contact within minutes, at any hour, before the candidate takes the job that called them back.
Voice-first
Inbound and outbound calls, with recording consent asked in the call and honoured immediately if refused.
Nobody goes cold
Follow-up cadence is yours to configure, and candidates who go quiet are parked reversibly, not lost.
Screen for the licence and the aptitude
Assessments in the pipeline
Skill assessments run by voice or text as a stage of the process, with evidence kept per attempt.
Psychometrics as a step
A third-party test is dispatched from the workflow and its result stays on the application.
Licences read and checked
Licences and certificates are collected, their fields extracted, and validated against your rules.
Cover the patch, not the head office
Routed by zone
Candidates are sent to the site or zone that needs cover, by radius or postal code, anywhere on your coverage map.
Every team on one platform
Field, telesales and support each keep their own criteria and workflows, across every region, without a separate tool.
Straight into training
New hires are pushed into your training platform, including people who lapsed earlier in the process.
Replace the call centre, keep the record
Logged and attributable
Every agent conversation and every status change is recorded with its source.
Reviewed after the fact
Conversations are checked for guardrail breaches, with failures queued for a person.
Into your systems
Results flow to your ATS or HRIS through a connector, the partner API or webhooks.
Built for frontline hiring everywhere it runs
Every channel they answer
WhatsApp, SMS, RCS, LINE, email, web and phone. One thread per candidate, in their language, at the hour they reply.
One platform, every site
Brands, regions and end-clients each run as their own account, with their own criteria, languages and workflows, and every work site carries its own location and HR contact.
Auditable end to end
Every status change records its source, conversations are reviewed for guardrail breaches, and bias is audited independently each month. The same evidence in every country.
Fits the stack you have
Connectors across the ATS and HRIS estate, a partner API and outgoing webhooks. Your system of record stays your system of record.
Proof in security & facility services
-65%time to hire, 21 days to under a week